Once a meter is installed it becomes part of the water network and Council is responsible for the maintenance and repair of the meter. The ratepayer is responsible for any pipes on your property after the meter.
The ratepayer must make sure the water meter is visible and accessible. This means the meter can be easily located and accessed in an emergency situation and so Council's meter reader can read your meter.
If the meter reader can't access your water meter, for example, because of a locked gate or overgrown garden, you may be asked to clear the site so a special reading can be made. A charge usually applies for a special meter read.