Frequently Asked Questions
- 2025-34 Long Term Plan- ClosedPublic Consultation
- Air PollutionEnvironmental Health
- Alcohol End of Year Statutory Clock 2025Alcohol Licensing
- Am I responsible for my water meter?Water
- Are aerosol cans accepted at transfer stations?Transfer Stations
- Are there terms and conditions for hiring a venue?Venues
- Ash Disposal - Bucket, Bag it and Bin itKerbside Collection
- Building End of Year Statutory Clock 2025Building
- Can I bury my pet in a district cemetery?Cemeteries
- Can I dispose of wet sand at the transfer station?Transfer Stations
- Can I still take greenwaste to the transfer station?Transfer Stations
- Can I subdivide my property?Planning
- Can I view the library catalogue online?Library
- Chemical SpillsEnvironmental Health
- Common types of rates remissions (Internal)Property Rates
- Cromwell Racecourse Reserve Management Plan- ClosedPublic Consultation
- Direct Debit AuthorityProperty Rates
- Districtisation- ClosedPublic Consultation
- Do I need to microchip my dog?Dog Control
- Do I need to register for selling food as fundraising?Environmental Health
- Do I need to register for selling food at an event or a market?Environmental Health
- Does my pool need to be fenced?Building
- Does my resource consent application need to be publicly notified?Planning
- Does my spa pool need barriers and inspections?Building
- Does the Council have a Waste Management and Minimisation Plan?Kerbside Collection
- Easter Sunday Trading RulesAlcohol Licensing
- Economic Development Strategy - OpenPublic Consultation
- Example of Apportionments- A (Internal)Property Rates
- Example of Apportionments- B (Internal)Property Rates
- Fast Track Resource ConsentsPlanning
- Final Water ReadWater Rates
- How can I help keep the stormwater network healthy?Stormwater
- How can I make the most of my recycling?Kerbside Collection
- How can I pay an airport landing fee?Airports
- How can I pay at transfer stations?Transfer Stations
- How do I apply for a LIM?Building
- How do I apply for a RAPID number?RAPID Number
- How do I apply for a resource consent?Planning
- How do I apply for Elderly Persons' Housing?Elderly Persons' Housing
- How do I book a building inspection?Building
- How do I book a venue?Venues
- How do I cancel a building consent application?Building
- How do I cancel a building inspection?Building
- How do I cancel a resource consent application that hasn't been processed?Planning
- How do I contact a planner?Planning
- How do I dispose of batteries?Transfer Stations
- How do I dispose of bulk cardboard for recycling?Transfer Stations
- How do I dispose of old cell phones?Transfer Stations
- How do I dispose of plastic bubble wrap?Transfer Stations
- How do I dispose of used engine oil?Transfer Stations
- How do I dispose of used polystyrene?Transfer Stations
- How do I find a building consent status?Building
- How do I get a sign for a private lane?Roading
- How do I make a complaint about wastewater odour?Wastewater
- How do I make sure I recycle right?Kerbside Collection
- How do I place a complaint about a dog?Dog Control
- How do I place a library book on hold?Library
- How do I pre-purchase a plot?Cemeteries
- How do I report a barking dog?Dog Control
- How do I report a health nuisance?Environmental Health
- How do I report a roaming dog?Dog Control
- How do I report a stolen or damaged sign?Roading
- How do I report illegal dumping?Illegal Dumping
- How do I report my bin missed or not emptied?Kerbside Collection
- How do I report suspected food poisoning?Environmental Health
- How do I report that a streetlight is out?Roading
- How do I request a directional sign?Roading
- How do I set up a food business?Food
- How do pool inspections work?Building
- How is a RAPID number assigned to me?RAPID Number
- How is the role of community boards proposed to change in the future?Districtisation
- How long does a LIM report take?Building
- How long will it take to get a building consent?Building
- How long will my resource application take to be processed?Planning
- How many bridges are in the district?Roading
- How many items can I borrow at a time?Library
- How much are the airport landing fees?Airports
- How much are the infringement fees for illegal dumping?Illegal Dumping
- How much does a library membership cost?Library
- How much does a LIM report cost?Building
- How much does dog registration cost?Dog Control
- How much does hiring of district venues cost?Venues
- How much does it cost to dispose of green waste?Transfer Stations
- How much does it cost to dispose of hazardous waste?Transfer Stations
- How much does swim school cost?Pools
- How old does my dog need to be to register?Dog Control
- How to amend a cemetery record?Cemeteries
- How to apply for a burial?Cemeteries
- How to apply to erect a memorial headstone, plaque or monument?Cemeteries
- How to microchip your dog?Dog Control
- How to reclaim seized equipment?Environmental Health
- How to report spilt litterKerbside Collection
- How to report wheelie bins damaged?Kerbside Collection
- How to report wheelie bins lost or stolen?Kerbside Collection
- How to request a change of bin size?Kerbside Collection
- How to request additional bins?Kerbside Collection
- How to request bin removal?Kerbside Collection
- How to request new wheelie bins?Kerbside Collection
- How will a district approach impact museums?Districtisation
- How will I know if a Boil Water Notice is in place?Water
- How will the community board interact with Council? What formal mechanisms will allow this interaction?Districtisation
- How will the Council appointed to each community board be selected?Districtisation
- How will the wristband affect my child at swimming lessons?Pools
- I have a specific question that is not covered in the consultation document or the FAQs. How can I get an answer?Districtisation
- If Council approves districtisation, when would the change come into effect?Districtisation
- In what circumstances do I need a resource consent?Planning
- Is asbestos accepted at transfer stations?Transfer Stations
- Is litter considered illegal dumping?Illegal Dumping
- Is the community board structure part of this discussion for districtisation?Districtisation
- Kerbside Collection Route Extension RequestKerbside Collection
- Land Information Memorandum (LIM)Building
- Little Valley Road Bridge, Alexandra- RehabilitationRoading
- Live Viewing of Resource Consent HearingsPlanning
- Manager's CertificateAlcohol Licensing
- Manorburn Dam- ClosedPublic Consultation
- Moderation Matters- ClosedPublic Consultation
- My child is already supervised by the Swim Instructor, can I leave the building or go for a swim?Pools
- Parks and Reserves Bylaw 2025- ClosedPublic Consultation
- Planning End of Year Statutory Clock 2025Planning
- Property ValuationProperty Rates
- Rateable and Non- rateable Land (Internal)Property Rates
- Rates Framework (Internal)Property Rates
- Rates OverviewProperty Rates
- Rates Rebate Sessions 2025Property Rates
- Rating Apportionments (Internal)Property Rates
- Roxburgh Sports Ground Club RoomsParks, Reserves & Playgrounds
- Solicitors' Rates Enquiries Procedure (Internal)Property Rates
- Southern Water Done Well- ClosedPublic Consultation
- Subdivisions and New Developments (Internal)Property Rates
- The Food Business LevyFood
- Transferring Ownership of Property When a Ratepayer DiesProperty Rates
- Travellers' Accommodation FAQsPlanning
- Types of Land Ownership (Internal)Property Rates
- Waste Management ChargesKerbside Collection
- Water Hardness LevelsWater
- Water RightsWater
- What affect does this district approach have on delivery of services throughout the district?Districtisation
- What are accepted at green waste sites?Transfer Stations
- What are closed cemeteries?Cemeteries
- What are community board members responsible for currently?Districtisation
- What are council cemeteries?Cemeteries
- What are rates and why does CODC charge them? (Internal)Property Rates
- What are the dates for this years rates?Property Rates
- What are the district venues?Venues
- What are the features & services of elderly persons' housing?Elderly Persons' Housing
- What are the fees and charges for cemeteries?Cemeteries
- What are the library fees and charges?Library
- What are the options being considered?Districtisation
- What are the overdue fees?Library
- What are the parks & reserves in the Alexandra/Clyde area?Parks, Reserves & Playgrounds
- What are the parks & reserves in the Cromwell area?Parks, Reserves & Playgrounds
- What are the parks & reserves in the Ranfurly area?Parks, Reserves & Playgrounds
- What are the parks & reserves in the Roxburgh area?Parks, Reserves & Playgrounds
- What are the penalties for late payment of rates?Property Rates
- What are the playgrounds located in the district?Parks, Reserves & Playgrounds
- What are the pool prices?Pools
- What are the pool supervision rules?Pools
- What are the responsibilities of a dog owner?Dog Control
- What are the state highways in Central Otago?Roading
- What are the tags under the bin lid?Kerbside Collection
- What are the types of alcohol licences?Alcohol Licensing
- What are the types of rates remissions?Property Rates
- What are trust cemeteries?Cemeteries
- What Back Country Roads close during the year?Roading
- What can go in my yellow recycling bin?Kerbside Collection
- What do I need to do to fly in a "no go" zone with my drone?Parks, Reserves & Playgrounds
- What do I need to lodge a resource consent?Planning
- What does a boil water notice mean for me?Water
- What does council do about illegal dumping?Illegal Dumping
- What does districtisation mean?Districtisation
- What does my library card do?Library
- What does the planning team do?Planning
- What happens if I don't register my dog?Dog Control
- What happens if the rules aren’t followed?Pools
- What happens if you don’t pay your rates (Internal)Property Rates
- What happens to my recycling?Kerbside Collection
- What happens when my wastewater system has a problem?Wastewater
- What is a building consent?Building
- What is a directional sign?Roading
- What is a dust suppression?Roading
- What is a excessive noise direction?Environmental Health
- What is a health nuisance?Environmental Health
- What is a minor variation?Building
- What is a RAPID Number?RAPID Number
- What is a resource consent?Planning
- What is a subdivision?Planning
- What is accepted at transfer stations?Transfer Stations
- What is considered a 'working dog'?Dog Control
- What is considered as an offensive trade?Environmental Health
- What is considered E-waste?Transfer Stations
- What is considered scrap metal?Transfer Stations
- What is Council doing to find a long-term solution for recycling?Kerbside Collection
- What is driving the move towards a district approach?Districtisation
- What is hardfill and cleanfill?Transfer Stations
- What is hazardous waste?Transfer Stations
- What is illegal dumping?Illegal Dumping
- What is in a property file?Property Rates
- What is NOT accepted at transfer stations?Transfer Stations
- What is stormwater?Stormwater
- What is the age range for swim school?Pools
- What is the chip seal process?Roading
- What is the compliance requirements for camping grounds?Environmental Health
- What is the compliance requirements for funeral homes?Environmental Health
- What is the compliance requirements for hairdressers?Environmental Health
- What is the criteria for Elderly Persons' Housing?Elderly Persons' Housing
- What is the definition of excessive noise?Environmental Health
- What is the loan period for books?Library
- What is the objective of a rates remission?Property Rates
- What is the process for alcohol licence applications?Alcohol Licensing
- What is the wait time for building inspections?Building
- What is wastewater?Wastewater
- What items can go in each bin?Kerbside Collection
- What must I do when flying my drone?Parks, Reserves & Playgrounds
- What must I not do when flying my drone?Parks, Reserves & Playgrounds
- What services and activities are currently delivered using a district approach and which are currently delivered using a ward approach?Districtisation
- What times are the libraries open?Library
- What times are the pools open?Pools
- What times do Aqua Fit classes run?Pools
- What types of activities might require a resource consent?Planning
- What venues are looked after by a committee?Venues
- What venues are looked after by the council?Venues
- What will happen to the food scraps and greenwaste in my green bin?Kerbside Collection
- Wheelie Bin Collection CalendarKerbside Collection
- Wheelie Bins Fees & Charges 2025-26Kerbside Collection
- When can a certificate of acceptance be issued?Building
- When can a certificate of acceptance NOT be issued?Building
- When do I register my dog?Dog Control
- When is my water meter read?Water Rates
- Where are Elderly Persons' Housing available in the district?Elderly Persons' Housing
- Where are the airports in the district located?Airports
- Where are the district cemeteries located?Cemeteries
- Where are the district libraries located?Library
- Where are the district pools located?Pools
- Where are the recycling drop-off points?Transfer Stations
- Where are the transfer stations located?Transfer Stations
- Where can I establish my food business?Food
- Where can I exercise my dog?Dog Control
- Where can I find a dump station in Central Otago?Wastewater
- Where can I not fly my drone?Parks, Reserves & Playgrounds
- Where can I take greenwaste?Transfer Stations
- Where does wastewater go?Wastewater
- Who can become a library member?Library
- Who empties my septic tank?Wastewater
- Who is responsible for making sure a pool barrier complies?Building
- Who pays to treat wastewater?Wastewater
- Why am I expected to provide immediate assistance, isn’t that what’s the lifeguards do?Pools
- Why can't I put lids in recycling?Kerbside Collection
- Why do I need a building consent?Building
- Why do sealed roads need to be resealed?Roading
- Why do we have water meters?Water
- Why does boil water notices get issued?Water
- Why does my child have to wear a wristband?Pools
- Why is the owner's date of birth required when registering a dog?Dog Control
- Will shifting to a district approach save ratepayers money?Districtisation
- Wind Zone EnquiriesBuilding